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Privacy Statement



CEO: Florian Craciun  

Phone number: +49(0)6151 - 860 33 - 0 

E-mail: [email protected]

Contact Data Protection Officer

Name: Lazo Filiposki  

Phone number: +49(0)6151 - 860 33 - 0 

E-mail: [email protected]


In this document we provide information about the collection of personal data when using our website. Personal data is any data which relates to you personally, or which you are identifiable do, e.g. name, address, e-mail addresses, or your behaviour as a user.


If you contact us by e-mail or using a contact form, we will store the data provided by you (your e-mail address, and if provided your name and phone number), so that we can respond to your query. The legal basis for this is Article 6, Paragraph 1 lit b (analog) and Article 6, Paragraph 1 lit f. of the General Data Protection Regulation.

We will delete any data gathered for this purpose when it is no longer necessary to store it, or we will restrict its use if legal retention obligations apply.


For situations in which we need to employ contracted service providers to deliver particular elements of what we offer, or for when we may wish to use your data for promotional purposes, we inform you in detail below about the particular procedures involved. We also state the set criteria for duration of storage. This data is only collected and stored for the duration of your website use. After that, they are automatically deleted.


At any time you may access, at no cost, personal data stored by us about you, as well as its origin, who has received it, and the purpose of the data collection and data processing. You also have the right to request the correction, restriction or deletion of your data. This also includes the right to receive the data in a machine-readable format. Excluded from this are data which we must retain due to legal requirements or which are necessary for proper business processes. So that data can be locked at any time, data may be stored in a blacklist file for control purposes. If data are not included in any legal archiving obligation, we will delete your data on request. 

If the archiving obligation applies, we will lock your data. This is regularly the case after 7 years. If you are still a customer of ours, we will also keep your data in order to continue to serve you to your complete satisfaction in your and our interest. (Legal basis Article 6, Paragraph 1 lit f GDPR).

For all questions and details on accessing, restricting or deletion of personal data please contact the Data Protection Officer using the contact details in this Privacy Policy or at the address given in “Legal Notice/Impressum”. You also have the right to complain about how we handle your personal data via the data protection competent supervisory authorities. This is the Hessian representative for data protection and freedom of information, Gustav-Stresemann-Ring 1, 65189 Wiesbaden.


For purely informative use of our website, that is when you do not register and do not otherwise provide us with information, we collect only the personal data which your browser provides to our server. If you choose to view our website, we collect the following data which are necessary technically for us to display the website and to ensure its stability and security. The legal basis is Article 6, section 1, sentence 1, point f of the General Data Protection Regulation (GDPR): IP address, date and time of the request, time difference to Greenwich Mean Time (GMT), content of the request (particular pages), access status/HTTP status code, quantity of data transferred, the referring website, browser, operating system and interface, and language and version of the browser software.


In addition to the data detailed above being collected, when you use our website cookies are saved on your computer. Cookies are small text files which are stored on your hard disk by your browser, and which are used by the site placing the cookie (in this case, us) to store certain information. Cookies cannot install any programs or transmit viruses to your computer. They serve only to make the internet experience more user-friendly and effective.


Use of cookies:

This website uses the following types of cookie, and their scope and functionality is explained below:

Transient cookies: see (a)

1) An XSRF (Cross Site Request Forgery) Prevention Cookie - lifespan less than 1 hour and "transient cookie". (Legal basis Article 6, paragraph 1 lit f)

2) Session cookie - lifespan less than 1 hour and "transient cookie". (Legal basis Article 6, Paragraph 1 lit b (analog)

3) Cloudflare cookie ("__cfduid") - 1 month lifespan and "Persistent". It does not contain any information to recognize the visitor. (Rechtsgrundlage Artikel 6, Abs. 1 lit f)

Persistent cookies: see (b).


a) Transient cookies are automatically deleted when you close your browser. Among them are session cookies. These save what is known as a “session ID” using which many separate requests from your browser during the same session can be grouped together. This means that we can recognise your computer if you return to our website. These session cookies are deleted when you log out or close your browser.


b) Persistent cookies are automatically deleted after a predetermined time which can be set on a cookie by cookie basis. You can delete these cookies at any time via the security settings of your browser.


c) You can configure your browser settings as you wish and e.g. prevent the acceptance of third party cookies, or all cookies. Please refer to the help functions of your browser for details of how to alter the relevant settings. We do advise that if you do this, you may not be able to use all functions of our website.


d) We place cookies so that we can identify you on subsequent visits, if you have an account with us. Otherwise you would have to log in afresh on every visit.



As part of our shipping process we transmit your data (name, address and if applicable e-mail address and/or mobile phone number) to our shipping partner General Logistics Systems Germany GmbH & Co. OHG (GLS), based on EU GDPR regulations Article 6 Paragraph (1 lit f). You can at any time refuse the transfer of optional information such as e-mail or mobile phone number either through us as part of the ordering process in our online shop after the order confirmation, or by e-mail to: [email protected] or by telephone on: 06151 – 860 330 or direct with DPD via:


If you choose to receive the newsletter which we offer (on the website), we need an e-mail address from you, and information which allows us to check that you are the owner of the e-mail address provided, and that you consent to us sending the newsletters. To ensure we have informed consent to send newsletters we use what is known as a ‘double opt-in process’. This involves the potential recipient being added to a mailing list. Then the recipient receives a confirmation email with the option to legally confirm their subscription. Only when this confirmation is made does the e-mail address become active on the mailing list. We use this data exclusively to send the information and offers requested.


We use Newsletter2Go as our newsletter software. This means your data will be sent to Newsletter2Go GmbH. The legal basis is an order processing contract in accordance with Article 28 GDPR. Newsletter2Go is forbidden from selling your data or using it for any other purpose than sending the newsletters. Newsletter2Go is a German, certified supplier which was selected for its compliance with the EU GDPR and German data protection regulations.

You can find further details here:


You can at any time cancel your consent to the storage of your data, your e-mail address, and its use for the sending of newsletters, using the ‘Unsubscribe’ link in each newsletter.


Ongoing technical advances underpin these data protection measures and for this reason we request that you review our data protection measures at regular intervals by viewing our Privacy Policy.


If you have given your consent for the processing of your data, you can revoke this at any time. Such a revocation will affect the lawfulness of processing your personal data, once you have communicated this to us.


Where we base the processing of your personal data on the balance of legitimate interests, you can lodge your refusal of this processing. This applies when the processing is not specifically necessary for the fulfilment of a contract with you, as we describe below in the descriptions of the various functions. If you lodge such an objection, please provide us with the grounds that we should not process your personal data using our usual procedures. Should there be legitimate grounds for objection, we will investigate the situation and either terminate or change the data processing, or provide you with compelling legitimate grounds for continuing the processing.


Naturally, you can revoke your consent to processing of your personal data for advertising and data analysis purposes at any time. You can inform us of your objection to advertising use using the contact details given above.

As at: 05.02.2020


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