Shipping conditions

Shipping conditions

- THE PURCHASE PROCESSED EXCLUSIVELY BY PAYPAL, PAYPAL OR CREDIT CARD.
- THE DELIVERY TIME IS 2-5 WORKING DAYS AFTER RECEIPT OF PAYMENT AND THE DESTINATION.
- IF THERE ARE VOUCHERS IN THE BASKET, PREPAYMENT CANNOT BE ORDERED.
- WE ONLY DELIVER TO GERMANY, AUSTRIA AND LUXEMBOURG.
- WE DO NOT DELIVER TO PACKING STATIONS.
- DELIVERIES ARE MADE ON WORKDAYS BETWEEN 8:00 AM AND 7:00 PM BY COURIER SERVICE.



Shipping

Germanyfree
Austriafree
Luxembourgfree


RIGHT OF WITHDRAWAL

The cancellation policy of ZWEI GmbH is regulated in the general terms and conditions under point 5 cancellation policy. To the terms and conditions: https://zwei-bags.com/de/agb.


- Extract from the terms and conditions of ZWEI GmbH -


5. CANCELLATION POLICY


5.1 Right of withdrawal


You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier has taken possession of the goods. To exercise your right of withdrawal, you must inform us:

ZWEI GmbH, RETURN Dept., Waldstrasse 15, 64331 Weiterstadt, Tel: +49 (0) 6151 - 860 330, Fax: +49 (0) 6151 - 860 33 - 29, [email protected]

by means of a clear declaration (e.g. a letter sent by post, fax or email) of your decision to withdraw from this contract. You can use the sample withdrawal form (please click on the link to get to the sample withdrawal form), but this is not mandatory. To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.


5.2 Consequences of withdrawal


If you withdraw from this contract, we will have given you all the payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier. You must return or hand over the goods to us (see above) immediately and in any case no later than fourteen days from the date on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.


End of revocation


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